Product Support

Bonoboss® in will to provide the best experience to its customers, gives them the benefits of: Return, Exchange to their products, information set forth in the Terms and Conditions of

To proceed with any type of requirement mentioned above, check which of the following forms you must fill out to request it, fill in the required information, attach photos if necessary and describe the situation so that it can be attended to as soon as possible.

Product Return Form You can return a product within a period of 30 days from the date of your ticket or invoice.

Warranty Form Bonoboss® has one year warranty for defects in the movement of watches and 6 months for the rest of its products without additional charges.

Product Change Form You can exercise this benefit within a period of 90 days from the date of your purchase or invoice.

Technical Service Form, You can contact us to ask if we can repair your sunglasses or watches.

Any questions you have about our products, recommendation or claim can be sent directly to, our team will respond as soon as possible.